Effective Monday, March 4th 2019, Customer Service has extended hours of availability to support our west coast customers. New business hours are 8 am to 7 pm EST.
Pricing discounts are available to qualified customers. Federal, state, and local agencies as well as distributors may qualify for discounts from retail prices. If you or the group you are buying for is qualified, NAR’s website allows shopping and purchases at the applicable discounted pricing.
Our Customer Service Specialists are happy to help you to find out whether your group is already qualified for discounted pricing or to set you up with the most cost-effective price option available. Call today or submit the NAR Pricing Application online!
PRODUCTS WITH A MISSION: WHAT WE DO
Product Development remains a hallmark of North American Rescue. We bring a unique understanding of global technology development and implementation with a team of decorated, seasoned former Special Operations medics, experienced Law Enforcement / SWAT / EMS healthcare providers, credentialed product development and quality professionals, former senior military medical officers and experts with a proven track record in product development and deployment. The two major components of NAR's product development efforts are Developmental Testing Directorate (DTD) and the Voice of our Customers.
Developmental Testing Directorate (DTD)
The Developmental Testing Directorate (DTD) works hand-in-hand with our developers as we test and validate our entire product line, from advanced prototyping of a new concept through the upgrade engineering of a seasoned product. We rigorously evaluate and verify the capabilities of each product within its own operational environment, including the external fielding of equipment to key targeted user groups. The recently expanded indoor testing center now includes office space, a team room and lab in addition to our existing 20,000-square-foot facility. This state-of-the-art prototyping area offers simulated, extreme high-stress conditions commonly experienced in operational environments and also serves as an educational/training resource for tactical units, test teams and organizations worldwide.
To further support this robust product development agenda, NAR continues to aggressively enhance our growing Online Reference Library featuring our flagship 3D Medical Training Series in high definition. These invaluable audio visual aids explain the purpose and vision of specific gear, provide New Equipment Training (NET) and give guidelines for each product's intended use. Additional support materials, such as white papers, product information sheets and instructions for use are also available for download from the Video Download page or the "video tab" on the individual product pages. Our commitment to these educational resources ensures that you are informed, equipped and optimized for saving lives.